Our Secret Ingredients
So, of all the ice cream parlours in all of the world, what makes customers walk into Udderlicious?
Flavour sensation
Well, first and foremost it’s our amazing ice cream, of course. Hopefully, by now, you have a good idea of just how many flavours of utterly delicious, top-notch ice cream we offer, and how much our customers love it. We’re always adding new flavours to make our offering fresh and exciting, but we never lose sight of the old favourites! We’re absolutely crazy about ice cream ourselves, so we always ensure what we sell is at the absolute top of its game.
A fun and colourful brand
Our stores are warm, colourful and inviting. With the bright colours of our ice cream offset by bespoke artwork and lots of quirky creative touches everywhere you turn, they are a real beacon of exciting deliciousness that draws the eye even before it makes the mouth water.
Our stores are not just a great place to buy delicious ice cream, but also just a great place to be!
Customer experience
We never take our customers for granted, and are always finding new ways to engage with them. We love to build a friendly, smiley rapport with all of them, of course, and we excel at building connections with our local communities, which allows us to participate in school competitions, donate prizes for auctions and raffles, and support fundraising events. We also run a monthly competition inviting customers to suggest new flavours. We choose a winner and actually create their ice cream in-store, get our artist friend to draw a special artwork for it, and give the winner free ice cream for a month.
It’s all about being part of the community and creating an exciting customer experience which not only keeps customers coming back for more, but also recommending us to all their friends and family. After our ice cream itself, this care for our customers is probably the single biggest factor in our success today.