Initial Training
When you join the Udderlicious franchise, you’re not just buying into a great brand and superb business model, you’re also becoming our partner in every sense of the word.
Our ongoing success will be tied together in a way which will benefit us both as we grow our respective businesses. Which is why it is so important to us that we give you the best possible start in your new business with our comprehensive training programme.
Learn from the best
We want you to benefit from all our experience and expertise and have everything you need to get your new business off the ground, and make sure we leave absolutely nothing to chance. Your journey will start with a comprehensive 3 week training plan designed to make sure you have all the skills and confidence you need to make the most of this opportunity.
If you’re not planning to work in the store yourself, you will still need to attend some, if not all, of the training alongside your intended store manager.
The first 3-5 days will be classroom based and include:
Corporate induction
Udderlicious service offering
Making and serving ice cream
Employing staff (when, and at what level)
Sales and marketing materials
Udderlicious customer service
Udderlicious standards
Being a franchisee – what is expected
Operating a business
Learning on the job
You (and your Store Manager, if relevant) will then spend 2 weeks working in one of the Udderlicious outlets in London, and at our Head Office, where you will gain practical experience of how to conduct your day-to-day operations.
We also want to make sure that you learn everything you need to know about how we interact with our customers here at Udderlicious. Our outstanding service, as well as our style and passion for the job, are a huge part of why we are so successful. We want to make sure we pass on that passion to you.
